FAQs

Are your products authentic?

Yes. We source every product from the brand's official distribution channels and record batch details for each delivery.

How long does delivery take?

Every product is imported from Seoul, Korea, through the brand's official channels. Delivery takes 3–6 working days: about 3 for Islamabad and Rawalpindi, 5 for Lahore, 6 for Karachi and 5 for other cities.

Is delivery free?

Delivery is free on orders over Rs. 6,000. Orders over Rs. 8,000 also get 2 free gifts.

Can I pay cash on delivery?

Yes. Cash on delivery is available across Pakistan, alongside cards and bank transfer.

How do I track my order?

Use the Track your order page with the tracking number from your SMS, or message us on WhatsApp.

Can I return a product?

Unopened products can be returned within 7 days of delivery. See our returns policy for details.

Do you offer free gifts?

Orders over Rs. 8,000 get 2 free gifts, added to your bag automatically.