Order tracking

Track your order

Enter the tracking number from your SMS or email and choose your courier.

Courier

Your PostEx number is in your dispatch SMS.

Delivery questions

When will my order arrive?

Every product is imported from Seoul, Korea, through the brand's official channels. Delivery takes 3–6 working days: about 3 for Islamabad and Rawalpindi, 5 for Lahore, 6 for Karachi and 5 for other cities.

Where do I find my tracking number?

We send it by SMS and email as soon as your parcel leaves our Islamabad store.

My tracking shows no update yet

Couriers can take a few hours to scan a new parcel. If nothing shows after a day, message us on WhatsApp.

Can I pay cash on delivery?

Yes. Cash on delivery is available across Pakistan.